Privacy Policy
Last Updated: November 16, 2025
Our Commitment to Your Privacy
At TrueFit University Place Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or engage our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us, including:
- Your name, email address, phone number, and mailing address
- Project details and service requests submitted through contact forms
- Communication preferences and correspondence with our team
- Payment information (processed securely through third-party payment processors)
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule appointments and complete concrete projects
- Send you project updates, estimates, and invoices
- Improve our website and services based on your feedback
- Comply with legal obligations and protect our business interests
- Send you marketing communications (only if you opt in)
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors)
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of our business or others
- In connection with a business transfer such as a merger or acquisition
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how you use our site. Cookies are small text files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data. We recommend that you also take steps to protect your personal information.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related information is typically retained for at least seven years for warranty and legal purposes. You may request deletion of your information by contacting us, though we may need to retain certain information for legal compliance.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Object to certain processing of your information
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
TrueFit University Place Concrete
4115 Bridgeport Way W Suite G, University Place, WA 98466
Phone: (253) 765-4094