Terms of Service

Last Updated: November 16, 2025

Agreement to Terms

Welcome to TrueFit University Place Concrete. By accessing our website at www.universityplaceconcreteworks.com or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services Provided

TrueFit University Place Concrete provides professional concrete contractor services including driveways, patios, sidewalks, foundations, and related concrete work. All services are provided based on individual project agreements and estimates. We reserve the right to refuse service to anyone for any reason at any time.

Estimates and Quotes

All estimates and quotes provided are valid for 30 days unless otherwise specified. Final pricing may vary based on actual site conditions, material costs, and project scope changes. We will notify you of any significant changes before proceeding with work.

Payment Terms

Payment terms will be outlined in your project agreement. Typically, we require a deposit before starting work and final payment upon project completion. We accept cash, check, and major credit cards. Late payments may incur additional fees as specified in your agreement.

Project Timeline

We strive to complete all projects within the estimated timeline. However, timelines may be affected by weather conditions, material availability, or unforeseen site conditions. We will keep you informed of any delays and work diligently to minimize disruptions to your schedule.

Warranty

We stand behind the quality of our work. Specific warranty details will be provided in your project agreement. Our warranty covers defects in workmanship but does not cover damage caused by improper use, natural disasters, or normal wear and tear. Warranty claims must be submitted in writing within the warranty period.

Liability Limitations

We carry appropriate insurance for our business operations. Our liability is limited to the amount paid for services rendered. We are not responsible for damage to underground utilities not properly marked, existing damage to property, or issues arising from inaccurate information provided by the customer.

Customer Responsibilities

You are responsible for providing accurate property information, obtaining necessary permits (unless otherwise agreed), ensuring access to the work site, and removing any obstacles that may interfere with our work. You must also ensure that all underground utilities are properly marked before we begin work.

Cancellation Policy

Cancellations must be made in writing. If you cancel after work has begun, you will be responsible for payment for materials purchased and work completed up to the cancellation date. Deposits may be non-refundable depending on the stage of the project.

Dispute Resolution

We are committed to resolving any disputes amicably. If you have a concern about our services, please contact us directly at (253) 765-4094 or contact@universityplaceconcreteworks.com. If we cannot resolve the issue directly, we agree to attempt mediation before pursuing legal action.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

TrueFit University Place Concrete

4115 Bridgeport Way W Suite G, University Place, WA 98466

Phone: (253) 765-4094

Email: contact@universityplaceconcreteworks.com